Our Services:
Nationwide
24 hour priority customer advisory hotline
Our Customer Advisory Hotline number provides support and guidance
24 hours a day 7 days a week. We appreciate that having an accident
can be stressful, our aim is to minimise your stress and discomfort
by providing personal assistance immediately following your accident.
One call to our hotline number will arrange for towing (if required),
assistance in reaching your destination, guidance with insurance
procedures and any other help you may require. After hours Accident
Assistance 0418 22 1234
Free pick
up and delivery
We appreciate that it’s not always convenient to bring your
vehicle in for repairs. We aim to minimise this inconvenience by
providing a complimentary pick up and delivery service for your
vehicle. One phone call is all it takes!
Lifetime
of Ownership Guarantee
We Are Committed To Excellence and Complete Customer Satisfaction.
We offer owners of Mercedes-Benz vehicles the very best in paint
and panel services and back this with our Lifetime of Ownership
Guarantee. Pat Cole has built an enviable reputation over the past
45 years for workmanship, quality and the ultimate in customer
service. We are confident you will be delighted with the results
of your repairs. By incorporating only the best technology available
in motor vehicle repair, we’ll have your car back on the
road looking as good as the day you bought it.
Complete
In House Detailing Service
We have a full detailing service available including trim and
paint revitalisation.
Complimentary
Accident Advice Kits
Accident Advice Kit page
24 hour
towing service at no cost to owner
Full insurance
claims service
Courtesy
cars available, if required
All repairs
carried out to absolutely 1st class standard by licensed tradespeople
Latest
technology aligning systems
State
of the art colour matching service
Only genuine
replacement parts supplied through our dealer link-up
Full security
storage
Lost key
service
Recommended
repairers for most major insurance companies