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Authorised Mercedes Benz Smash Repair Services:

Nationwide 24 hour priority customer advisory hotline

Our Customer Advisory Hotline number provides support and guidance 24 hours a day 7 days a week. We appreciate that having an accident can be stressful, our aim is to minimise your stress and discomfort by providing personal assistance immediately following your accident. One call to our hotline number will arrange for towing (if required), assistance in reaching your destination, guidance with insurance procedures and any other help you may require. After hours Accident Assistance 0418 22 1234

Free pick up and delivery

We appreciate that it’s not always convenient to bring your vehicle in for repairs. We aim to minimise this inconvenience by providing a complimentary pick up and delivery service for your vehicle. One phone call is all it takes!

Lifetime of Ownership Guarantee

We Are Committed To Excellence and Complete Customer Satisfaction. We offer owners of Mercedes-Benz vehicles the very best in paint and panel services and back this with our Lifetime of Ownership Guarantee. Pat Cole has built an enviable reputation over the past 45 years for workmanship, quality and the ultimate in customer service. We are confident you will be delighted with the results of your repairs. By incorporating only the best technology available in motor vehicle repair, we’ll have your car back on the road looking as good as the day you bought it.

Complete In House Detailing Service

We have a full detailing service available including trim and paint revitalisation.

Complimentary Accident Advice Kits

Mercedes Benz Accident Advice Kit page

24 hour towing service for your Mercedes Benz at no cost to owner

Full insurance claims service

Courtesy cars available, if required

All repairs carried out to absolutely 1st class standard by licensed tradespeople

Latest technology aligning systems

State of the art colour matching service

Only genuine replacement parts supplied through our dealer link-up

Full security storage

Lost key service

Recommended repairers for most major insurance companies

 



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